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POLICIES
 
ALL SALES ARE IN BRITISH POUNDS
 
SHIPPING
We ship worldwide via DHL
Shipping to UK is includes tracking,1-3 day delivery.
Shipping to Europe is includes tracking, 1 week delivery.
Shipping to the USA is includes tracking, 10-12 day delivery.

International shipping times vary and may take up to 4 weeks for delivery.
We do our very best to have orders shipped within 2-4 business days if your item is in stock. In the event that an item purchased is made-to-order, and needs to be made for you, we will advise you of any delay via e-mail. 

Certain items are made to order and ship 2-4 weeks from order date, this information is in the product listing.

Any taxes, duties, fees, etc upon delivery are the responsibility of the buyer.
If a package is unclaimed or refused and returned to us, the buyer must pay for new shipping charges if they wish for the package to be resent.
 
RETURNS/EXCHANGES
Buyer can return an item to exchange for a different size, however the return shipping costs are the responsibility of the buyer. We can also offer shop credit if an item needs to be exchanged. Shop credit is valid on anything in the shop and does not expire.

Buyer must contact us prior to sending an item back for return shipping instructions.
Items must be returned via USPS/Canadapost/Royal Mail, etc. (NOT UPS, Fedex, DHL). 
Items must be sent back within 10 days of receiving, buyer must provide proof of shipping via email.
Items must be in perfect, unworn condition otherwise an exchange will not be granted and item will be returned to buyer.
**ALL SALE/DISCOUNTED ITEMS ARE FINAL SALE 
We do not issue refunds unless an item is defective.

CONTACT


For all enquiries please email
info@ialondon.com


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INFORMATION


Policies and Shipping

Sizing Information

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2025 © IA LONDON












IA London is trading name of
Beautilization Limited, company registered in England and Wales.

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